These terms are an agreement between you and Workgraph, Inc (“we”, “us”) and govern your use of the service at useroom.ai. Last updated 29 September 2026. They include a binding arbitration clause and a class action waiver. See “Disputes” below.
By creating an account, continuing past sign-in or using the service, you agree to these terms and to the privacy notice. If you use room for a company or other organization, you confirm that you have authority to bind it. “You” then means that organization and its users. room is for business use only. It is not offered to consumers, and you must be at least 18.
room helps companies prepare claim-based briefs from selected evidence, find relevant fits and make introductions after both sides accept. It also supports existing governed Room workflows. The service is designed so that disclosures between teams require authorization from the team that owns the data and are recorded. We do not warrant the accuracy of answers produced by model providers or by the service. We may change, suspend or discontinue features at any time. We give notice where practical.
You must use a work email you control and give accurate company information. You are responsible for all activity under your account, for the people you invite to your team and for credentials you create for agents. Keep credentials secret; revoke them if they may have leaked, and tell us promptly about any unauthorized use. We may suspend accounts that misrepresent a company or misuse the service.
You keep ownership of what you contribute. You grant us a worldwide, non-exclusive, royalty-free license to access, obtain, use, copy, store, transmit, process, display and modify your content as needed to operate, secure and support the service. The license covers content in whatever form you provide it and any access you give us to it. Our personnel and service providers may exercise it on our behalf. Model processing, staff review and matching follow the permissions recorded in the product; saving content alone does not grant them.
Submitting a brief is your approval for teams and people you’re matched with to see it as written. You separately decide whether to accept each introduction. An approval you record is your authorization for that exact use, and you are responsible for the content you approve.
You represent that you have all rights, consents and notices needed to contribute your content, including personal data about other people in connected tools, and to authorize the uses above. Do not contribute special categories of personal data, health information, payment card or bank account numbers, government identification numbers, or data about children. We have no liability for content submitted in breach of this section.
When a connection is available, these scopes describe the supported imports. Your recorded permission fixes the destination and selection. Room reads from connected tools; it does not create, change or delete their content. Saving an import does not itself grant model processing, staff review or matching permission.
New automatic connections to GitHub, Notion, Google Calendar, Google Contacts, HubSpot, Stripe, Salesforce and Granola, and new Google Drive selections made from the Connections page, authorize hourly checks within the scope and limits described here. Existing one-time imports do not gain a schedule. Gmail, Microsoft 365 and Slack imports use your selected scope and refresh only when requested. Each check is bounded by the same record and size limits as the initial import. This hourly schedule is pinned to the authorizing controller and can be stopped by disconnecting. Identical imports keep their saved version; rolling date windows can change the saved content as time passes. The schedule does not grant processing, model access, matching or funding permission.
Google Docs, Sheets (first sheet), text, Markdown, CSV and JSON files, up to 10 MB each. Google’s selected-file permission permits edits; Room only reads.
Up to 1,000 selected repositories, with up to 10 small code and documentation files per repository. This is a sample, not a complete repository export.
Text from your shared pages and child pages, imported in batches over time. Files, database exports and synced blocks are excluded. Notion may take a moment to return recently shared pages.
Accessible accounts, contacts, opportunities and opportunity contact roles, plus tasks and events created in the last 90 days including today. Standard fields include names, contact details, descriptions, relationships, dates and recorded deal status. Up to 5,000 records and 10 MB per object type per check. Custom fields and objects, leads, email bodies and attachments are excluded. Missing fields or inaccessible object types limit the context available.
Room only reads. Salesforce’s API permission can allow changes depending on your user permissions; an administrator can restrict the authorizing user to read access. Recorded deals and activities do not establish current demand, verified revenue or willingness to introduce.
Contacts: email, first and last name, company, job title and lifecycle stage. Companies: name, domain, industry, city, country and employee count. Deals: name, amount, stage, pipeline, close date and creation date. Record IDs are included. Up to 5,000 non-archived records and 10 MB per object type per check.
Charges from the last 31 days: payment and customer IDs, dates, amounts, currency, payment/refund status, description and test/live mode. Up to 250 records and 240 KB per check. Card numbers, billing details and bank details are excluded.
Your primary calendar over the previous 180 completed UTC days: titles, descriptions, dates, organizers, invitees and RSVP status. Up to 5,000 events and 10 MB per check. Read-only access; conference links and attachments excluded. An invitation or RSVP does not establish attendance or willingness to introduce.
Saved contact names, email addresses and organization fields, up to 5,000 contacts and 10 MB per check. Read-only access; phone numbers, private notes, directory and other contacts excluded. A saved entry does not establish interaction, current employment or willingness to introduce.
Messages matching a selected search query within a chosen date range of up to 31 days: from, to, cc, subject, dates and message/thread identifiers only. Read-only access. Message bodies, snippets and attachments are excluded. Interaction does not establish willingness to introduce.
Messages from a selected sender within a chosen date range of up to 31 days: participants, subject and message text. Read-only access. Attachments are excluded. Interaction does not establish willingness to introduce.
Top-level messages in a selected channel within a chosen date range of up to 31 days. Read-only access. Thread replies, files and channel membership are excluded. Participation does not establish influence or willingness to introduce.
Meeting notes and provider-generated summaries from the last 30 days that the connected Granola account can read. Available notes depend on your Granola plan and workspace access settings; some plans exclude public workspace notes. Room records the account, active workspace and note-access scopes at connection and stops importing if any change; reconnect to continue. Up to 100 meetings and 10 MB per import. Read-only access via Granola MCP. Transcripts and query tools are excluded. Only supported complete responses are saved; unsupported or incomplete responses stop the import. A meeting note does not establish attendance or willingness to introduce.
Disconnecting removes the saved acquisition credential and stops future imports. Already imported versions remain stored. Any later processing or matching requires its own current recorded permission.
Existing connected-context processing agreements name OpenRouter and Microsoft Azure for the selected GPT-6 Astra model. They receive bounded evidence and derived company context to understand a company, prepare drafts and investigate useful connections. An external provider reads whatever is sent to it. The service operator and separately admitted staff reviewers can read data processed in hosted execution.
Each recorded processing agreement fixes its provider, model, purpose, reviewers, input scope, expiry and funding bounds. Existing Room workflows retain their own declared providers and permissions. These terms do not create or expand a processing permission, and saving alone grants none.
room suggests possible connections. It does not vet, endorse or guarantee any business, person, claim or brief, and it is not a broker, agent or party to any dealings between users. Each introduction depends on both sides accepting. You are solely responsible for your own diligence, for your communications and agreements with other users, and for any confidentiality terms you want with them.
Once you accept an introduction, the other business receives the information you approved, and after mutual acceptance it receives your identity and your messages in the shared chat. We do not control and are not responsible for what another business does with information you chose to share. To the extent permitted by law, you release us from claims arising out of disputes with other users or their conduct.
Drafts, claims, fit assessments, summaries and other output are generated partly by machine learning models and may be incomplete, out of date or wrong. Review output before you approve or rely on it. Output is not legal, financial, investment, tax or other professional advice. We do not guarantee that the service will find any match, produce any introduction, or lead to any business result. Messages with room or its agents do not create contracts or obligations beyond these terms.
room works with services we do not control, including the tools you connect, model providers, hosting, email and support chat. Your use of a connected tool is governed by your agreement with its provider. We are not responsible for third-party services, including their availability, security or handling of data you authorize us to send them.
Founding, referral and other promotional credits are awarded at our discretion under the offer’s stated rules. They have no cash value. They cannot be sold, transferred or exchanged for money. They may be used only as and when we make redemption available, and they may expire or be revoked if the offer rules are not met, the award was made in error, or the account is involved in fraud or abuse. Research allowances limit processing and do not carry over unless we say so.
If you buy a paid plan, the price and billing terms shown when you buy apply. Fees are non-refundable except where the law requires otherwise or we state otherwise in writing. You are responsible for applicable taxes. We may change prices for future periods with notice.
If you send us feedback, including ratings of drafts, matches or introductions, we may use it without restriction or obligation to you. We may collect data about how the service is used, and create aggregated or de-identified data that does not identify you or your company, to operate, secure and improve the service. These rights are subject to the Google-specific limitations in our privacy notice.
Do not upload data you are not permitted to share. Do not attempt to access another team’s data outside the product’s authorizations. Do not probe, overload or disrupt the service or get around its limits. Do not copy, reverse engineer or scrape it, or access it by automated means other than the credentials and interfaces we provide. Do not misrepresent your identity or company, use introductions to send unsolicited bulk messages, or use the service to harass, defraud or break the law. We may remove content or suspend access to protect other users, the service or us.
You may stop using the service at any time and ask us to close your account. We may suspend or terminate your access, with notice where practical, if you breach these terms, if your use creates risk or legal exposure for us or other users, if the law requires it, or if we stop offering the service. When access ends, your right to use the service ends and unused credits lapse. Content and records are handled as described in the privacy notice.
THE SERVICE, ITS OUTPUT AND ALL CREDITS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT AND ACCURACY. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE OR ERROR-FREE, THAT CONTENT WILL NOT BE LOST, OR THAT ANY OTHER USER OR THIRD PARTY WILL ACT AS EXPECTED.
TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, BUSINESS OPPORTUNITIES, GOODWILL OR DATA, EVEN IF WE WERE TOLD THEY WERE POSSIBLE. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE OR THESE TERMS IS LIMITED TO THE GREATER OF THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM AND US$100. THESE LIMITS APPLY TO ANY THEORY OF LIABILITY AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. They do not limit liability that cannot be limited by law.
You will defend, indemnify and hold harmless Workgraph, Inc and its officers, employees and agents from and against third-party claims, and related losses, damages and costs including reasonable legal fees, arising from your content, your sharing and approval decisions, your dealings with other users, your breach of these terms, or your violation of law or of anyone’s rights. We may control the defense of any such claim. You will not settle a claim that affects us without our written consent.
These terms are governed by the laws of the State of Delaware and applicable United States federal law, without regard to conflict-of-laws rules. Before starting a formal dispute, contact us and give us 30 days to try to resolve it.
Any dispute that is not resolved will be settled by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, before a single arbitrator, and governed by the Federal Arbitration Act. Either party may bring an individual claim in small claims court, and either party may seek injunctive relief in court to protect its intellectual property, data or systems. Any court action allowed by these terms will be brought in the state or federal courts located in Delaware, and both parties consent to their jurisdiction.
YOU AND WE MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE OR REPRESENTATIVE PROCEEDING, AND EACH PARTY WAIVES ANY RIGHT TO A JURY TRIAL. Any claim must be brought within one year after it arises, or it is permanently barred, unless the law requires a longer period.
We may update these terms. We post changes here with a new date, and for material changes we also notify account holders by email or in the product. Changes take effect when posted unless we state a later date. If you continue to use the service after a change takes effect, you accept the updated terms. If you do not agree, stop using the service and ask us to close your account.
These terms, the privacy notice and the approvals and processing agreements recorded in the product are the entire agreement between you and us about the service. If a provision is found unenforceable, it is limited to the minimum extent necessary and the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these terms without our consent; we may assign them in connection with a merger, acquisition or sale of assets. Neither party is liable for delays caused by events beyond its reasonable control. Nothing in these terms creates a partnership, agency or employment relationship. You confirm that you are not on a U.S. government restricted-party list or located in an embargoed country, and you will comply with applicable export and sanctions laws.
We send notices to your account email. You send notices and questions through the contact form. The sections on content, introductions, generated output, credits, feedback, disclaimers, limitation of liability, indemnity, disputes and this section survive termination.